Compliance & Safeguarding
Safeguarding is Not a Box We Tick. It is How We Operate.
Every worker placed by First Call Education goes through a rigorous pre-employment screening process aligned to the Department for Education's statutory guidance Keeping Children Safe in Education.
This page explains what we check, how we check it, and how schools can access our compliance records.
Pre-employment Checks
What We Check Before Any Worker is Placed
Every check below is completed and verified before an Agency Worker is cleared for placement.
Enhanced DBS check with children's barred list : renewed annually as a minimum, or verified via the DBS Update Service
Right to work in the UK : verified in accordance with Home Office guidance
Professional references : a minimum of two, covering the most recent or current employer
Teacher prohibition order check : via the Teaching Regulation Agency
Overseas criminal record check : where the worker has lived or worked outside the UK
Identity verification : photographic ID and proof of address
Full employment history : With gaps explained
Qualification checks : QTS, PGCE, degree and other professional qualifications verified
Section 128 check (senior leadership roles): where applicable
Rehabilitation of Offenders Act declaration
Single Central Record
Supporting Your Single Central Record
First Call Education provides schools with written confirmation of the checks completed for each Agency Worker before they begin an assignment. This information is provided in a format suitable for inclusion in your school's Single Central Record (SCR).
If you require a specific format for your SCR, contact your consultant and we will accommodate it.
Compliance Doesn't Stop at Placement
We conduct annual DBS renewals for all regularly placed Agency Workers. We monitor the DBS Update Service for any changes to Workers' records and take immediate action where a concern arises.
If a safeguarding concern comes to our attention after a worker has been placed, we have a clear escalation procedure and will notify the school immediately.
Government Commercial Agency (GCA)
Audit and Certification
As an named supplier on Government Commercial Agency (GCA) framework RM6376, First Call Employment Limited is subject to Worker Compliance Audits conducted by Government Commercial Agency (GCA) or an accredited audit body. Our audit outcomes are available to schools on request. We hold Cyber Essentials certification, renewed annually.
GCA Audit
Worker Compliance Audits conducted by Government Commercial Agency (GCA).
Cyber Essentials
Certification is renewed annually and the data is held securely.
KCSIE-Aligned
Aligned to Keeping Children Safe in Education statutory guidance.
Policies
Our Policies are Available to Download
Get in touch to request any policy document not listed below.
Safeguarding Policy
How we protect children and young people in every placement.
Equal Opportunities
Our commitment to fair treatment for every candidate and client.
Privacy Policy
How we collect, use, and protect your personal data.
Modern Slavery Statement
Our annual statement under the Modern Slavery Act 2015.
Health & Safety
Our approach to workplace health and safety obligations.
Whistleblowing Policy
How concerns can be raised safely and confidentially.